Responsibilities:

• Break the system
• Review requirements, specifications and technical design documents to provide timely and meaningful feedback
• Create testing strategy matching current system development
• Create detailed, comprehensive and well-structured test plans and test cases
• Design, develop and execute automation scripts using open source tools
• Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up-to-date with new testing tools and test strategies

Key Qualifications:

• Excellent analytical and communication skills. Fluent in English both verbal and written.
• Experience in software quality assurance
• Strong knowledge of software QA methodologies, tools and processes
• Experience in writing clear, concise and comprehensive test plans and test cases
• Hands-on experience with both white box and black box testing
• Hands-on experience with automated testing tools

Preferred Qualifications:

• Experience working in an Agile development process
• Experience with performance and/or security testing is a plus

Responsibilities:

• Break the system
• Review requirements, specifications and technical design documents to provide timely and meaningful feedback
• Create testing strategy matching current system development
• Create detailed, comprehensive and well-structured test plans and test cases
• Design, develop and execute automation scripts using open source tools
• Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up-to-date with new testing tools and test strategies

Key Qualifications:

• Excellent analytical and communication skills. Fluent in English both verbal and written.
• Experience in software quality assurance
• Strong knowledge of software QA methodologies, tools and processes
• Experience in writing clear, concise and comprehensive test plans and test cases
• Hands-on experience with both white box and black box testing
• Hands-on experience with automated testing tools

Preferred Qualifications:

• Experience working in an Agile development process
• Experience with performance and/or security testing is a plus

Responsibilities:

• Lead the Infra & Ops organization developing key infrastructure services used across Twig.
• Work across all Twig products to anticipate future service needs and incorporate them into the product roadmap.
• Align and converge Twig technology stack in order to facilitate feature velocity, service availability, and operating expense.
• Ensure that our security approach is fully compliant with standards such as GDPR, PCI and other quality benchmarks that may be relevant via security architecture and procedures that ensure that information and data are secure and in compliance with the security and storage regulations of the business.
• Establish and periodically review the process and metrics for defining performance and security so it remains at the highest standards.
• Ensure appropriate stakeholder engagement.
• Drive accountability through company data and metrics.
• Create and implement IT policies and procedures that enable strong security and risk-management capabilities. Explore new technologies and software as appropriate and in conjunction with the Chief Technology Officer and other important stakeholders oversee the architecture and implementation of the ongoing support of the network, server, and communications infrastructure in order to ensure high performance of the Teams.
• Has total ownership of the business continuity and disaster recovery within the Technology department and provide recommendations and implementation of new investments within the technology infrastructure. Implement and document a business recovery strategy for the purpose of resuming operations of system architecture and operations in the event of a disaster.
• Be a thought partner and sounding board for the CTO and other involved stakeholders, advising on company strategy, projects, and goals, as and when needed, helping to prioritize competing demands.

Key Qualifications:

• 10+ years of progressive IT (Infra and Ops) experience of which 4 years of leadership experience.
• Deep technical expertise in a systems area (e.g. storage, networking, compute, O/S) with the ability to communicate effectively in a technical review with senior technical engineers.
• Must be a seasoned technology expert in the area of Cloud infrastructure specifically with a deep understanding of AWS architecture and services.
• Experience building, scaling & monitoring microservice oriented software infrastructures.
• Must have experience with DevOps CICD pipelines and infrastructure as code(IAC).
• Track record of successfully scaling the infrastructure, processes, and teams, and driving operations consistency across geographically distributed resources.
• Strong Leadership and team-building skills.

Responsibilities:

• Investigation of all new AML suspicions referred from the business
• Investigation of proactive AML reports, looking for money laundering indicators
• Be a well-respected SME for AML related queries and processes
• Support the testing and delivery of projects and initiatives impacting the AML function
• Identify issues that impact the AML function and liaise with other business areas, such as Tech and Customer Services, to resolve the issues
• Support the delivery of the AML Programme
• Accurate record-keeping of the investigations you complete and the work you carry out
• If you have a passion to investigate financial crime and place the protection of the business at the heart of everything you do, our AML Investigator role could be the opportunity you’ve been looking for.

Key Qualifications:

• In an area of high regulatory scrutiny, this role requires investigators to demonstrate the highest level of integrity, discretion and commitment to AML as a career
• Previous AML/ investigative experience is desirable
• An analytical nature, focus and attention to detail are essential
• Good written and verbal communication skills
• Able to work autonomously, but as part of a wider team
• As a leading FinTech start-up, we also expect our team to be flexible and 'pitch in' to help other areas of the business as necessary.

Responsibilities:

• Write effective, scalable code
• Develop back-end components to improve responsiveness and overall performance
• Test and debug programs
• Improve functionality of existing systems
• Implement security and data protection solutions
• Assess and prioritize feature requests
• Integrate user-facing elements into applications
• Coordinate with internal teams to understand user requirements and provide technical solutions

Key Qualifications:

• At least 3 years of experience as a software engineer
• Proficiency in Python, Pandas, Numpy
• Solid understanding of programming fundamentals and system design
• Experience with Relational and Document oriented databases.
• Good problem-solving skills
• Well organised with good planning skills
• Excellent analytical and communication skills. Fluent in English both verbal and written

Preferred Qualifications:

• Experience as a full stack developer
• Experience with microservices and development of SaaS
• Experience with event driven software architectures

Responsibilities:

• Write effective, scalable code
• Develop back-end components to improve responsiveness and overall performance
• Test and debug programs
• Improve functionality of existing systems
• Implement security and data protection solutions
• Assess and prioritize feature requests
• Integrate user-facing elements into applications
• Coordinate with internal teams to understand user requirements and provide technical solutions

Key Qualifications:

• At least 3 years of experience as a software engineer
• Proficiency in Python, Pandas, Numpy
• Solid understanding of programming fundamentals and system design
• Experience with Relational and Document oriented databases.
• Good problem-solving skills
• Well organised with good planning skills
• Excellent analytical and communication skills. Fluent in English both verbal and written

Preferred Qualifications:

• Experience as a full stack developer
• Experience with microservices and development of SaaS
• Experience with event driven software architectures

Responsibilities:

The candidate will be developing new spiders/crawlers, maintaining them, and participating in improving our in-house distributed scraping engine which is able to handle the scraping of hundreds of millions of records per day.

Key Qualifications:

• Strong programming skills in Python
• Experience in web scraping, web crawling
• Python Packages: Scrapy, requests, bs4, re, selenium
• Github for code versioning
• Self-starter who is a team player and problem solver
• Well organised with good planning skills
• Ability to build relationships and trust
• 3+ years of experience in a commercial environment is highly desirable

Preferred Qualifications:

• Knowledge with Docker & Kubernetes ecosystems
• Experienced with Cloud platforms such as GCP/AWS
• Experienced working with event-driven/streaming architectures
• Kafka, Redis, Elasticsearch

Responsibilities:

The candidate will be developing new spiders/crawlers, maintaining them, and participating in improving our in-house distributed scraping engine which is able to handle the scraping of hundreds of millions of records per day.

Key Qualifications:

• Strong programming skills in Python
• Experience in web scraping, web crawling
• Python Packages: Scrapy, requests, bs4, re, selenium
• Github for code versioning
• Self-starter who is a team player and problem solver
• Well organised with good planning skills
• Ability to build relationships and trust
• 3+ years of experience in a commercial environment is highly desirable

Preferred Qualifications:

• Knowledge with Docker & Kubernetes ecosystems
• Experienced with Cloud platforms such as GCP/AWS
• Experienced working with event-driven/streaming architectures
• Kafka, Redis, Elasticsearch

Responsibilities:

• Actively design, develop, document and maintain our system with customer and product mindset
• Evaluate and recommend solutions to improve the product
• Develop with scalability, reliability and availability in mind
• Coordinate and work with other teams around the organization
• Own the work you do, participate in on-call rotations and respond to incidents as necessary.

Key Qualifications:

• Excellent analytical and communication skills. Fluent in English both verbal and written.
• At least 5 years of experience working with developing software in languages such as Java, or C# including some of the main frameworks including Spring.
• Solid understanding of programming fundamentals and system design.
• Experience with Relational and Document oriented databases.

Preferred Qualifications:

• Experience with reactive programming, frameworks such as Spring Webflux
• Experience with Microservices architecture and design.
• Knowledge of messaging technologies such as Kafka or RabbitMQ.

Responsibilities:

• Actively design, develop, document and maintain our system with customer and product mindset
• Evaluate and recommend solutions to improve the product
• Develop with scalability, reliability and availability in mind
• Coordinate and work with other teams around the organization
• Own the work you do, participate in on-call rotations and respond to incidents as necessary.

Key Qualifications:

• Excellent analytical and communication skills. Fluent in English both verbal and written.
• At least 5 years of experience working with developing software in languages such as Java, or C# including some of the main frameworks including Spring.
• Solid understanding of programming fundamentals and system design.
• Experience with Relational and Document oriented databases.

Preferred Qualifications:

• Experience with reactive programming, frameworks such as Spring Webflux
• Experience with Microservices architecture and design.
• Knowledge of messaging technologies such as Kafka or RabbitMQ.

Responsibilities:

• Scope out opportunities based on market trends and industry conditions
• Identify ideal pricing structures and sales funnels
• Perform analysis on fashion products
• Draft strategic pricing plans and processes to improve existing projects
• Create reports reflecting metrics and project status, objectives, and barriers
• Communicate findings effectively to relevant departments of the company
• Work with the data science team to define pricing structure for company products
• Address issues and concerns raised by team members relating to pricing suggestions

Key Qualifications:

• Strong analytical and research skills
• Excellent verbal and written communication skills
• Good negotiations and problem-solving skills
• Effective reporting and presentation skills
• Enthusiastic and proactive team player

Preferred Qualifications:

• Experience working as a pricing analyst in the same industry
• Strong knowledge about the fashion industry including competitors and market trends
• A keen eye for identifying opportunities.

Responsibilities:

• Scope out opportunities based on market trends and industry conditions
• Identify ideal pricing structures and sales funnels
• Perform analysis on fashion products
• Draft strategic pricing plans and processes to improve existing projects
• Create reports reflecting metrics and project status, objectives, and barriers
• Communicate findings effectively to relevant departments of the company
• Work with the data science team to define pricing structure for company products
• Address issues and concerns raised by team members relating to pricing suggestions

Key Qualifications:

• Strong analytical and research skills
• Excellent verbal and written communication skills
• Good negotiations and problem-solving skills
• Effective reporting and presentation skills
• Enthusiastic and proactive team player

Preferred Qualifications:

• Experience working as a pricing analyst in the same industry
• Strong knowledge about the fashion industry including competitors and market trends
• A keen eye for identifying opportunities.

Responsibilities:

• Reporting to the Product Manager and collaborating with the product development team
• Gathering product data, including web analytics, statistics, and consumer trends
• Coordinating findings with the product team and aligning it with business goals
• Developing efficient customer communication and feedback channels

Candidates’ skills requirements:

• Bachelor’s degree in computer science, business management, marketing, or a related field
• 1 year of experience in a similar role would be advantageous
• Obsessed and curious about how fintech apps work
• Ability to analyze industry trends and competitor behavior
• Ability to report to the Product Manager and collaborate with the product development team
• Excellent communication skills

Responsibilities:

• Reporting to the Product Manager and collaborating with the product development team
• Gathering product data, including web analytics, statistics, and consumer trends
• Coordinating findings with the product team and aligning it with business goals
• Developing efficient customer communication and feedback channels

Candidates’ skills requirements:

• Bachelor’s degree in computer science, business management, marketing, or a related field
• 1 year of experience in a similar role would be advantageous
• Obsessed and curious about how fintech apps work
• Ability to analyze industry trends and competitor behavior
• Ability to report to the Product Manager and collaborate with the product development team
• Excellent communication skills

Responsibilities:

• Reporting to the Product Manager and collaborating with the product development team
• Gathering product data, including web analytics, statistics, and consumer trends
• Coordinating findings with the product team and aligning it with business goals
• Developing efficient customer communication and feedback channels

Candidates’ skills requirements:

• Bachelor’s degree in computer science, business management, marketing, or a related field
• 1 year of experience in a similar role would be advantageous
• Obsessed and curious about how fintech apps work
• Ability to analyze industry trends and competitor behavior
• Ability to report to the Product Manager and collaborate with the product development team
• Excellent communication skills

Responsibilities:

• Actively design, develop, document, and maintain our system with customer and product mindset
• Evaluate and recommend solutions to improve the product
• Develop with scalability, reliability, and availability in mind
• Coordinate and work with other teams around the organization
• Own the work you do, participate in on-call rotations and respond to incidents as necessary.

Key Qualifications:

• Excellent analytical and communication skills. Fluent in English both verbal and written
• At least 3 years of experience working with developing software in languages such as Nodejs or Java
• Solid understanding of programming fundamentals and system design.
• Experience with Relational and Document oriented databases.

Preferred Qualifications:

• Experience with frameworks such as NestJs
• Experience with Microservices architecture and design.
• Experience with any kind of dashboard (analytical, operational etc).

Responsibilities:

• Actively design, develop, document, and maintain our system with customer and product mindset
• Evaluate and recommend solutions to improve the product
• Develop with scalability, reliability, and availability in mind
• Coordinate and work with other teams around the organization
• Own the work you do, participate in on-call rotations and respond to incidents as necessary.

Key Qualifications:

• Excellent analytical and communication skills. Fluent in English both verbal and written.
• At least 3 years of experience working with developing software with ReactJs
• Solid understanding of state management and performance of web-based products.
• Keen for details - pixel-perfect implementation.

Preferred Qualifications:

• Experience building any kind of dashboard (operational or analytical)
• Experience with real-time technologies (i.e WebSockets).

Responsibilities:

• Actively design, develop, document, and maintain our system with customer and product mindset
• Evaluate and recommend solutions to improve the product
• Develop with scalability, reliability, and availability in mind
• Coordinate and work with other teams around the organization
• Own the work you do, participate in on-call rotations and respond to incidents as necessary.

Key Qualifications:

• Excellent analytical and communication skills. Fluent in English both verbal and written.
• At least 3 years of experience working with developing software in Php including some of the main frameworks such as Laravel.
• Solid understanding of programming fundamentals and system design.
• Experience with Relational and Document oriented databases

Preferred Qualifications:

• Experience building extensions or plugins for platforms such as WordPress, Magento, etc
• Experience in the fintech industry

Candidates’ skills requirements:

• 2+ years engineering experience with a proven history of shipping code
• Experience with Node.js, JavaScript is mandatory
• Experience with React is preferred as well but not a show stopper. If you don’t know React but have worked previously with Angular or Vue, feel free to apply.
• Experience with AWS, Azure or GCP would be a plus
• Experience implementing and maintaining high-throughput systems
• A good understanding how blockchains and consensus protocols work is preferred

Duties include:

• Experience with writing smart-contracts is preferred
• API development and integration experience
• Strong problem solving skills, ability to think fast and thoroughly
• Excellent communication skills

Candidates’ skills requirements:

• At least 3 years experience in Software Development with focus on Web Development.
• Experience with Node.js, Express, Typescript and MongoDB is mandatory.
• Experienced in API development and integrating third party APIs.
• A good understanding of payment processing software such as Stripe.
• Previous experience working with Microservices, and message brokers such as RabbitMQ
• Good knowledge of React.
• Experience with AWS is a plus.

Duties include:

• You have the chance to play a decisive role in shaping a company in its rapid growth and to grow and learn from your tasks.
• Actively participate in the design, development, and review of the code base.
• Writing modular, well-tested and documented code.
• Shaping overall system architecture with a focus on scalability, performance, availability, security and maintainability.
• Working closely with product leadership team, engineers and test engineers.

Candidates’ skills requirements:

• 2+ years engineering experience with a proven history of shipping code.
• Strong proficiency with JavaScript/TypeScript.
• Knowledge of Node.js and frameworks available for it.
• Understanding the nature of asynchronous programming and its quirks and workarounds.
• Understanding fundamental design principles behind a scalable application.
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform.
• Creating database schemas that represent and support business processes.
• Implementing automated testing platforms and unit tests.
• Proficient understanding of code versioning tools, such as Git.
• Experience implementing and maintaining high-throughput systems.
• API development and integration experience.
• Strong problem solving skills, ability to think fast and thoroughly.
• Excellent communication skills.
• Relevant degree(s) in Computer Science or related fields.
• Demonstrated ability to quickly master new technologies.
• Willingness to learn new tools.
• Experience with AWS is a plus.

Duties include:

• You will have a large say in the types of programming languages and frameworks used to build the platform.
• Actively participate in the design, development, and review of the code base.
• Writing modular, well-tested and documented code.
• Shaping overall system architecture with a focus on scalability, performance, availability, security and maintainability.
• Working closely with product leadership team, engineers and test engineers.

Candidates’ skills requirements:

• Strong customer focus.
• Excellent written and verbal communication skills.
• Ability to adapt to change.
• Ability to balance workload and deal with multiple priorities.
• Aptitude to work with a team in a changing environment.

Duties include:

• Providing exceptional customer service via phone, email, live chat and social media.
• Showing ownership and accountability for offering solutions to help and benefit our customers.
• Maintaining high service standards and continually improving the service to our customers.
• Responding to customer complaints and escalating issues as necessary.
• Supporting continuous improvement ethos within the contact centre.
• Actively seeking to improve processes and workflows.
• Working well within a dynamic team environment.
• Investigating and resolving issues whilst proactively seeking solutions.

Candidates’ skills requirements:

• At least 3 years of experience in performance marketing
• An ability to work well within a team and be self-guided on a day-to-day basis.
• An entrepreneurial mindset.
• Creative approach to problem solving.
• Excellent analytical and organisational skills.
• Demonstrate a desire to make decisions, take ownership and make judgment calls both as a team and individually.
• Strong sense of confidentiality and professionalism.
• Good understanding of the industry and its current events.
• A positive and outgoing personality.
• High attention to detail.
• High ethical standards.

Duties include:

• Drive campaigns from planning to execution
• Constantly optimise marketing activities to improve ROI
• Allocate and optimise budgets
• Analyse and recommend modifications to ad spend
• Collaborate with marketing team to guide testing
• Test new channels and trends
• Write creative briefs to define program objectives and KPIs
• Track and evaluate KPIs of all marketing channels
• Conduct relevant market and competitor research

Candidates’ skills requirements:

• Experience in championing/ owning business requirements
• Proven project management/ business analytical skills
• An in-depth knowledge of the technologies and processes involved in building roadmaps
• Highly numerical/ analytical with strong data analysis skills
• Ability to distil and communicate results
• Strong Excel (including pivot tables, dashboards, writing macros)
• Ability to perform effectively under tight timelines and work well both independently and as part of a team
• Support and develop the more junior members of the team
• Resale app or fintech experience desirable
• UI/UX experience required

Duties include:

• Lead the App product from a business perspective
• Understand industry trends on mobile devices and develop a view on where Twig should go, build this into the product roadmap and vision
• Lead the product requirements and business cases for each item on the mobile roadmap
• Define success metrics and reporting need to monitor post-launch performance
• Work with analytics team and other business leads to measure
• Manage 3rd party relationships
• Evaluate suppliers
• Research international mobile usage

Candidates’ skills requirements:

• Experience in championing/ owning business requirements
• Proven project management/ business analytical skills
• An in-depth knowledge of the technologies and processes involved in building roadmaps
• Highly numerical/ analytical with strong data analysis skills
• Ability to distil and communicate results
• Strong Excel (including pivot tables, dashboards, writing macros)
• Ability to perform effectively under tight timelines and work well both independently and as part of a team
• Support and develop the more junior members of the team
• Resale app or fintech experience desirable
• UI/UX experience desirable

Duties include:

• Lead the App product from a business perspective
• Understand industry trends on mobile devices and develop a view on where Twig should go, build this into the product roadmap and vision
• Lead the product requirements and business cases for each item on the mobile roadmap
• Define success metrics and reporting need to monitor post-launch performance
• Work with analytics team and other business leads to measure
• Manage 3rd party relationships
• Evaluate suppliers
• Research international mobile usage

Candidates’ skills requirements:

• Basic understanding of Agile methodologies and how the Product Owner works with Agile development teams
• Ability to work with different teams and individuals, adopting a task-oriented approach to achieve the best results
• Not afraid to make independent decisions but also knows when to escalate
• Interested in media, social innovation and technology
• Fast learner
• Ability to make things happen, results-oriented
• Excellent analytical and problem-solving skills
• Outstanding communication and consensus building skills. You’re also comfortable taking ownership of projects and making decisions
• Leadership skills, even without direct authority

Duties include:

• Act as a key member of the Agile delivery team to adapt, challenge, reflect and improve ways of working, to deliver effective solutions.
• Develop in-depth knowledge of users and their needs
• Develop domain knowledge and product expertise - translating into user stories for the development team.
• Maximising the value delivered in a development - taking into account the balance between delivering business benefits and responding to end user needs
• Write concrete features to be implemented by the development team and prioritize them
• Work with the CPO and CEO to define the scope of work to be done by developers and designers
• Lead and participate in User Acceptance Testing

Candidates’ skills requirements:

• 2+ years engineering experience with a proven history of shipping code
• Experience with Node.js, JavaScript is mandatory
• Experience with React is preferred as well but not a show stopper. If you don’t know React but have worked previously with Angular or Vue, feel free to apply.
• Experience with AWS, Azure or GCP would be a plus
• Experience implementing and maintaining high-throughput systems
• A good understanding how blockchains and consensus protocols work is preferred

Duties include:

• Experience with writing smart-contracts is preferred
• API development and integration experience
• Strong problem solving skills, ability to think fast and thoroughly
• Excellent communication skills

Candidates’ skills requirements:

• 2+ years engineering experience with a proven history of shipping code.
• Strong proficiency with JavaScript/TypeScript.
• Knowledge of Node.js and frameworks available for it.
• Understanding the nature of asynchronous programming and its quirks and workarounds.
• Understanding fundamental design principles behind a scalable application.
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform.
• Creating database schemas that represent and support business processes.
• Implementing automated testing platforms and unit tests.
• Proficient understanding of code versioning tools, such as Git.
• Experience implementing and maintaining high-throughput systems.
• API development and integration experience.
• Strong problem solving skills, ability to think fast and thoroughly.
• Excellent communication skills.
• Relevant degree(s) in Computer Science or related fields.
• Demonstrated ability to quickly master new technologies.
• Willingness to learn new tools.
• Experience with AWS is a plus.

Duties include:

• You will have a large say in the types of programming languages and frameworks used to build the platform.
• Actively participate in the design, development, and review of the code base.
• Writing modular, well-tested and documented code.
• Shaping overall system architecture with a focus on scalability, performance, availability, security and maintainability.
• Working closely with product leadership team, engineers and test engineers.

Candidates’ skills requirements:

• At least 3 years experience in Software Development with focus on Web Development.
• Experience with Node.js, Express, Typescript and MongoDB is mandatory.
• Experienced in API development and integrating third party APIs.
• A good understanding of payment processing software such as Stripe.
• Previous experience working with Microservices, and message brokers such as RabbitMQ
• Good knowledge of React.
• Experience with AWS is a plus.

Duties include:

• You have the chance to play a decisive role in shaping a company in its rapid growth and to grow and learn from your tasks.
• Actively participate in the design, development, and review of the code base.
• Writing modular, well-tested and documented code.
• Shaping overall system architecture with a focus on scalability, performance, availability, security and maintainability.
• Working closely with product leadership team, engineers and test engineers.

Candidates’ skills requirements:

• At least 3 years of UX/UI experience
• Experience designing marketplace products at a startup
• Design experience across iOS, Android platforms
• Clean visual design sense (can prove with portfolio)
• An ability to work well within a team and be self-guided on a day-to-day basis
• Creative approach to problem solving.
• Demonstrate a desire to make decisions, take ownership and make judgment calls both as a team and individually.
• Strong sense of confidentiality and professionalism.
• Good understanding of the industry and its current events.
• A positive and outgoing personality.
• High attention to detail.
• High ethical standards
• Ideally some programming experience

Duties include:

• Designs related to core recommerce product
• Refine personas and information architecture
• Conduct user research and competitor analysis
• Conduct usability testing
• Interpret data and qualitative feedback
• Define the right interaction model and evaluate its success
• Develop wireframes and prototypes around customer needs

Candidates’ skills requirements:

• At least 3 years of UX/UI experience
• Experience designing brand new product lines
• Design experience across iOS, Android, Web platforms
• Clean visual design sense (can prove with portfolio)
• An ability to work well within a team and be self-guided on a day-to-day basis
• Creative approach to problem solving.
• Demonstrate a desire to make decisions, take ownership and make judgment calls both as a team and individually.
• Strong sense of confidentiality and professionalism.
• Good understanding of the industry and its current events.
• A positive and outgoing personality.
• High attention to detail.
• High ethical standards
• Ideally some fintech product experience
• Ideally some programming experience

Duties include:

• Design the ancillary products added alongside the core recommerce product
• Refine personas and information architecture
• Conduct user research and competitor analysis
• Conduct usability testing
• Interpret data and qualitative feedback
• Define the right interaction model and evaluate its success
• Develop wireframes and prototypes around customer needs

Candidates’ skills requirements:

• At least 3 years of experience.
• Proficient with SQL.
• Early employee at high growth start-up.
• Experience within physical logistics.
• An ability to work well within a team and be self-guided on a day-to-day basis.
• Creative approach to problem solving.
• Demonstrate a desire to make decisions, take ownership and make judgment. calls both as a team and individually.
• Strong sense of confidentiality and professionalism.
• Good understanding of the industry and its current events.
• A positive and outgoing personality.
• High attention to detail.
• High ethical standards.

Duties include:

• Scoping out, managing and optimising the integration/processes with our logistics providers
• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Formulate strategic and operational objectives

Candidates’ skills requirements:

• At least 3 years of experience.
• Proficient with SQL.
• Early employee at high growth startup.
• Experience at a payments startup
• An ability to work well within a team and be self-guided on a day-to-day basis.
• Creative approach to problem solving.
• Demonstrate a desire to make decisions, take ownership and make judgment. calls both as a team and individually.
• Strong sense of confidentiality and professionalism.
• Good understanding of the industry and its current events.
• A positive and outgoing personality.
• High attention to detail.
• High ethical standards.

Duties include:

• Scoping out, managing and optimising integration/infrastructure with our providers
• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Formulate strategic and operational objectives

Candidates’ skills requirements:

• Strong customer focus.
• Excellent written and verbal communication skills.
• Ability to adapt to change.
• Ability to balance workload and deal with multiple priorities.
• Aptitude to work with a team in a changing environment.

Duties include:

• Providing exceptional customer service via phone, email, live chat and social media.
• Showing ownership and accountability for offering solutions to help and benefit our customers.
• Maintaining high service standards and continually improving the service to our customers.
• Responding to customer complaints and escalating issues as necessary.
• Supporting continuous improvement ethos within the contact centre.
• Actively seeking to improve processes and workflows.
• Working well within a dynamic team environment.
• Investigating and resolving issues whilst proactively seeking solutions.

Candidates’ skills requirements:

• Strong customer focus.
• Excellent written and verbal communication skills.
• Ability to adapt to change.
• Ability to balance workload and deal with multiple priorities.
• Aptitude to work with a team in a changing environment.

Duties include:

• Providing exceptional customer service via phone, email, live chat and social media.
• Showing ownership and accountability for offering solutions to help and benefit our customers.
• Maintaining high service standards and continually improving the service to our customers.
• Responding to customer complaints and escalating issues as necessary.
• Supporting continuous improvement ethos within the contact centre.
• Actively seeking to improve processes and workflows.
• Working well within a dynamic team environment.
• Investigating and resolving issues whilst proactively seeking solutions.

Candidates’ skills requirements:

• An ability to work well within a team and be self-guided on a day-to-day basis
• Creative approach to problem solving.
• Demonstrate a desire to make decisions, take ownership and make judgment calls both as a team and individually.
• Strong sense of confidentiality and professionalism.
• Good understanding of the industry and its current events.
• A positive and outgoing personality.
• High attention to detail.
• High ethical standards.
• Creative vision and experience with design software.
• Experience and understanding of digital marketing.

Duties include:

• Organising & Attending conferences, meetings, and industry events;
• Researching market trends;
• Planning and overseeing new marketing initiatives;
• Identifying new business leads;
• Plan and execute web, SEO/SEM, marketing database, email and social media campaigns;
• Prepare sales materials such as client pitches;
• Create relevant and high-quality content and promote via all marketing channels;
• Collaborating with the management and marketing team to implement sales/marketing strategies;
• Continuously improve by capturing and analysing the appropriate metrics, insights and best practices, and then acting on the information
• Send emails and communicate with third parties on the company’s behalf.